Cancellation policy
ATTENTION: If due to COVID-19 measures, entry to the island is not possible from your place of residence, or if the return to your place of residence requires quarantine because Mallorca has been declared a risk area, then cancellation is possible free of charge.
Otherwise, the following cancellation conditions apply:
- up to 35 days before the start of the rental period 35% of the rental price
- up to 21 days before the start of the rental period 60% of the rental price
- up to 14 days before the start of the rental period 90% of the rental price
- otherwise (i.e., later than 14 days before the start of the rental period) 100% of the rental price
Nevertheless, the landlord/manager will attempt to rent the property to someone else.
(2) The tenant can at any time prove that the damage incurred is less.
(3) If the tenant terminates the stay early, they remain obligated to pay the full rental price.
(4) A cancellation or termination can only be made in writing, e.g., also by email. The relevant date is the date the statement is received by the landlord/manager.