Cancellation policy
Contractual Parties and Contract Effectiveness
1) The contractual parties are only the named tenants and the landlord. The intermediary Jos Lievense acts and is liable within the scope of the rental agreement exclusively as a representative with the power of representation of the landlord.
2) The landlord is bound by this contract only after receiving the deposit. Rights, obligations, and liability of the landlord
3) By signing this contract, the landlord has committed to handing over the rental property to the tenant at the agreed time in a clean and impeccable condition.
4) The landlord/representative may inspect the rental property by arrangement or allow it to be viewed by interested new tenants.
5) Following the signing of this contract, the landlord may not make any changes to the furniture and equipment of the rented rooms that would lead to a reduction in quality or comfort.
6) The landlord is not liable for theft, damage to the tenant's property, or accidents, except in cases of intent and gross negligence. The landlord's liability is then limited to the insurance payout of a standard Dutch WA insurance.
Rights and Obligations of the Tenant
7) The holiday accommodation should be occupied between 3:00 PM and 5:00 PM on the day of arrival. Tenants who cannot arrive at the rental property on time are obliged to inform the manager in good time so that arrangements for the key handover can be made.
8) The tenant declares that they are fully informed about the location, furnishings, and condition of the rental property.
9) The tenant may not sublet the rental property to third parties or allow others to use it. Without the written consent of the landlord, no more people may stay overnight in the rental property than have been agreed upon in this contract. If the agreed number of persons is exceeded without written consent, this contract is considered terminated.
10) The tenant will use the rental property like a good householder, occupy it properly, taking into account the house rules that are in force for the relevant holiday accommodation and/or the municipal regulations of the recreation area where the holiday accommodation is located. They commit to immediately compensating for any damage, except for fire hazard, that has been caused by their actions to the rental property, equipment, household effects, or otherwise. The obligation for immediate compensation also applies to parts of the rental property, equipment, or inventory that have gone missing. The tenant is liable for intent and any kind of negligence. The tenant(s) named in the contract are jointly and severally liable for their co-occupants.
11) The tenant commits to leaving the rental property in a tidy condition at the end of the rental period.
12) Pets are not allowed.
13) The tenant will use the rental property exclusively for holiday purposes and may not practice a profession or business in the rented rooms.
14) It is prohibited to use other devices for cooking, heating, or washing purposes in the rental property other than those installed or provided by the landlord.
15) Unless expressly agreed otherwise, the tenant will bring their own bed linen, towels, and kitchen towels. The tenant is not allowed to use the beds in the accommodation without bed linen.
Termination by the Landlord
16) The landlord is entitled to consider this contract terminated without delay and without judicial or arbitral proceedings in the following cases:
a. if the full rental amount has not been paid by the start of the rental period;
b. if the tenant vacates the rental property prematurely;
c. if the tenant has not taken possession of the rental property by 7:00 PM on the day the rental period begins, without prior written, telegraphic, or telephone notification;
d. if the tenant fails to comply with the obligations of this contract and/or the house and/or municipal regulations, especially if the maximum number of persons specified in the contract is exceeded without authorization.
The landlord then has the right to compensation according to clause 17d, including consumed additional costs, with further damages reserved.
Cancellation
17) If the tenant cancels the rental contract for any reason or, without expressly terminating this contract, does not or only partially asserts their rights arising from this contract, the tenant is obliged to pay the landlord compensation as follows:
a. 15% of the rental amount (excluding additional costs for the use of gas, water, electricity, etc.) if the cancellation occurs more than 3 months before the start of the rental period;
b. 50% of the rental amount (excluding additional costs for the use of gas, water, electricity, etc.) if the cancellation occurs within 3 months to 1 month before the start of the rental period;
c. 75% of the rental amount (excluding additional costs for the use of gas, water, electricity, etc.) if the cancellation occurs within 1 month to 1 week before the start of the rental period;
d. 100% of the rental amount (excluding additional costs for the use of gas, water, electricity, etc.) if the cancellation occurs less than 1 week before the start of the rental period or if the rental period has already begun.
The mediation fee will not be refunded in case of cancellation.
Disputes, Jurisdiction
18) In case of disagreements arising from this rental contract and other agreements related to this rental contract between the tenant and the landlord, the most willing party will call upon the local tourist association (VVV) within whose working area the holiday accommodation is located, to mediate a friendly settlement. Judicial measures of a securing nature on the part of the landlord that do not permit delay are excluded from this.
19) The local tourist association can only be involved if the landlord of the respective holiday accommodation is a member of the tourist association.
20) If mediation by the local tourist association is not considered or is excluded for other reasons, the dispute can be submitted to the competent local court.
21) Dutch law applies to this contract. The court of jurisdiction is Middelburg.