Cancellation policy
Cancellation/Withdrawal: Cancellation fees are charged at 25% up to 90 days before arrival date, 35% between 90 and 60 days, and 50% from 60 to 30 days before arrival/rental start. From the 30th day before arrival/rental start, the total amount is due. Please note that even a cancellation due to no fault of your own is considered a withdrawal. Cancellation costs are calculated based on the day of postal receipt.
The services offered by Life & Art GmbH consist exclusively of the mediation of third-party services between the signatory, the fellow travelers, and the respective contractual party. All claims for damages by the signatory – hereinafter referred to as the tenant – must be directed to the respective owner. The contract is concluded in the name and for the account of the service provider: owner, lessor or administrator – hereinafter referred to as the owner. It applies for the registered period and the registered number of persons and pets. We recommend taking out an insurance package (travel cancellation, travel luggage, and travel accident insurance).
The advertisement was created to the best of our knowledge and based on the owner's information. We are not liable for any influence on the rental property due to force majeure, such as strikes, war, earthquakes, customary power and water outages, or adverse weather conditions. We are also not liable for the constant availability of installations such as central heating, pool, etc., or for noise disturbance due to construction activities on neighboring properties without time limitation. If the use of the rental property is not possible due to force majeure and no alternative property can be provided, liability is limited to a maximum of the agreed remaining payment. Liability for temporary disruptions in water/electricity supply or disturbances due to natural or local conditions is excluded.
In the event of service disruptions, the customer is obliged to do everything within the legal provisions to contribute to the rectification of the disruption and to minimize any damage that may have occurred. The tenant is required to check the inventory of the rental property upon arrival and to report any defects to the owner within 24 hours so that they can be remedied. Also, any other complaints about the rental property must be reported to the owner immediately. The tenant must report any damages caused during their stay to the owner and treat the accommodation and its inventory with care.
The rented accommodation must be left clean, i.e., swept and tidy.
Arrival/Departure: The rental property can be occupied from approximately 2:00 PM on the day of arrival; on the day of departure, the tenant must leave the house by 10:00 AM at the latest. If the tenant wishes to stay longer in the property on the day of departure, this must be arranged on-site with the landlord or their representative.
Pets: Bringing pets requires the written permission of the owner. The tenant is liable for all damages caused by the animal. In any case, a security deposit of €500 is agreed with the intermediary, which will be refunded after the stay.
The Spanish term Finca is certainly familiar to many travelers, but some might be surprised to hear that it originally means farmhouse. Especially in the agriculturally dominated south of Mallorca, in the area around Campos and at Es Trenc, many partly very old farmhouses are marketed for tourism. It is not uncommon for animals to be kept there. Feel free to inquire about this with us beforehand.